cbabji Privacy Policy
At cbabji, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and how we keep it safe — so you can play with confidence on Bangladesh's premier online casino and cricket betting platform.
End-to-End Encryption
All data transmitted between your device and cbabji servers is protected by TLS/SSL encryption. Your personal and financial information is never sent or stored in plain text.
Minimal Data Collection
cbabji collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with applicable legal obligations. We do not collect data for the sake of it.
No Unsolicited Marketing
cbabji will not send you marketing communications without your explicit consent. You can opt out of promotional emails at any time using the unsubscribe option in any cbabji communication.
No Third-Party Data Sales
cbabji does not sell, rent, or trade your personal data to any third party for commercial purposes. Data shared with partners is strictly limited to what is necessary for service delivery.
Full User Control
You have the right to access, correct, export, and request deletion of your personal data at any time. cbabji provides a straightforward process for exercising all your privacy rights.
Transparent Cookie Use
cbabji uses cookies strictly for platform functionality, session management, and analytical purposes. We do not deploy advertising or cross-site tracking cookies without your knowledge.
Information We Collect
cbabji collects personal data from players through several channels during the course of providing its services. The categories of information we collect, and the circumstances in which we collect them, are detailed below.
1.1 Registration Data: When you create a cbabji account, we collect the following information:
- Full legal name (as it appears on your government-issued identity document)
- Date of birth (to verify that you meet the 18+ age requirement)
- Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna)
- Email address and mobile phone number
- Preferred currency (Bangladeshi Taka, ৳)
- Username and hashed/encrypted password
1.2 Identity Verification (KYC) Data: As part of our Know Your Customer process, we may request copies of:
- A valid government-issued photo identity document (National ID card, passport, or driving licence)
- Proof of payment method (e.g., screenshot of bKash, Nagad, Rocket, or Upay account in your name)
- A selfie or live photo for facial verification, where required by our fraud prevention procedures
1.3 Transaction Data: Every financial transaction carried out through your cbabji account is recorded, including deposit amounts, withdrawal requests, payment method identifiers (e.g., your registered bKash or Nagad mobile number), transaction timestamps, and transaction reference numbers. This data is retained for legal, accounting, and anti-money-laundering compliance purposes.
1.4 Gameplay & Betting Data: cbabji records your activity on the platform, including games played, bet amounts, bet outcomes, session durations, and responsible gaming tool usage. This data is used to operate your account, calculate your balance accurately, resolve disputes, and support responsible gaming monitoring.
1.5 Technical & Device Data: When you access cbabji via a browser or mobile device, we automatically collect certain technical data, including your IP address, device type, operating system, browser version, screen resolution, and referring URL. This data helps us deliver a consistent platform experience and detect fraudulent access patterns.
1.6 Communications Data: If you contact cbabji via email, live chat, or any other support channel, we retain a record of your communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.
| Data Category | Collection Trigger | Legal Basis |
|---|---|---|
| Registration & Identity Data | Account creation | Contractual necessity |
| KYC Verification Documents | First withdrawal / compliance trigger | Legal obligation |
| Transaction Data | Each deposit or withdrawal | Contractual necessity / Legal obligation |
| Gameplay & Betting Records | Each game session or bet placed | Contractual necessity |
| Technical & Device Data | Each platform visit | Legitimate interest |
| Support Communications | Each support interaction | Legitimate interest / Contractual necessity |
How We Use Your Data
cbabji processes your personal data for the following specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected.
2.1 Account Operation: Your registration and profile data is used to create and maintain your cbabji account, authenticate your identity at login, manage your account balance, and provide you with access to all cbabji platform features including casino games, sports betting markets (including BPL and IPL cricket), crash games, and slots.
2.2 Payment Processing: Transaction data and payment method identifiers are used exclusively to process your deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and any other supported payment methods. cbabji does not store full card numbers; payment card data is processed exclusively by PCI-DSS-compliant payment processors.
2.3 Identity Verification & Fraud Prevention: KYC documents and technical data (including IP addresses and device fingerprints) are used to verify player identity, prevent underage gambling, detect and investigate suspected fraud, money laundering, or multi-accounting, and comply with applicable anti-money-laundering obligations.
2.4 Responsible Gaming: Gameplay and betting data is used to monitor player activity patterns that may indicate problem gambling behaviour, to apply deposit limits or time-out periods requested by players, and to fulfil cbabji's obligations under its Responsible Gaming Policy.
2.5 Customer Support: Communications data and account history are used to respond to your support enquiries, investigate complaints, and resolve disputes relating to gameplay outcomes or financial transactions.
2.6 Legal Compliance: cbabji processes and retains personal data as required by applicable laws and regulations, including financial record-keeping requirements and any lawful requests from Bangladeshi law enforcement authorities or other competent authorities.
2.7 Platform Improvement: Aggregated and anonymised technical and gameplay data may be used to analyse platform performance, identify technical issues, and improve the overall cbabji user experience. This analysis does not involve individual-level profiling.
2.8 Marketing Communications: Where you have given explicit consent during registration or subsequently through your account settings, cbabji may use your email address and mobile number to send you promotional communications about new games, seasonal promotions (such as Eid or Pohela Boishakh special offers), and cricket tournament odds boosts. You may withdraw your consent to marketing communications at any time.
Data Sharing & Disclosure
cbabji does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
3.1 Payment Service Providers: We share transaction data with payment processors (including mobile wallet operators such as bKash, Nagad, Rocket, and Upay, and card networks including Visa and Mastercard) solely for the purpose of executing your deposit and withdrawal requests. These providers are bound by their own data protection obligations and are not permitted to use your data for any other purpose.
3.2 Game Providers: cbabji's platform integrates games developed and operated by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by these studios, your player identifier and game-session data are transmitted to the relevant provider's servers to operate the game correctly. These providers do not receive your full personal profile or financial data.
3.3 KYC & Identity Verification Partners: Where cbabji uses a third-party identity verification service to process KYC documentation, your submitted documents and verification outcome are processed by that partner under a data processing agreement that restricts their use of your data to identity verification only.
3.4 Legal Authorities: cbabji will disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent public authorities where required to do so by applicable law, court order, or legitimate regulatory request. We will notify affected players of such disclosures where legally permitted to do so.
3.5 Business Transfers: In the event that cbabji's business or assets are acquired by or merged with another entity, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, cbabji will notify affected players and ensure that the receiving entity honours the terms of this Privacy Policy with respect to the transferred data.
Cookies & Tracking Technologies
cbabji uses cookies and similar browser-based technologies on the cbabji platform. This section explains what cookies we use and why.
4.1 What Are Cookies: Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and maintain session state across pages.
4.2 Types of Cookies Used by cbabji:
- Strictly Necessary Cookies: These cookies are essential for the cbabji platform to function. They maintain your login session, remember your language and currency preferences, and ensure that the platform loads correctly. These cookies cannot be disabled without breaking core platform functionality.
- Analytical Cookies: cbabji uses first-party analytical cookies to understand how players navigate the platform — which pages are visited most frequently, where players encounter errors, and how long sessions typically last. This data is aggregated and used solely to improve platform performance. No individual-level behavioural profiles are built from analytical cookie data.
- Functionality Cookies: These cookies remember choices you make on the platform, such as your preferred table stakes or game lobby filters, to provide a more personalised experience on subsequent visits.
4.3 Managing Cookies: You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, block third-party cookies only, or delete all cookies when you close the browser. Please note that disabling strictly necessary cookies will prevent you from logging in to or using the cbabji platform effectively.
4.4 No Advertising Trackers: cbabji does not deploy third-party advertising cookies, retargeting pixels, or social media tracking scripts on the cbabji platform. We do not participate in cross-site behavioural advertising networks.
Data Security Measures
cbabji employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
- TLS/SSL Encryption: All data in transit between your browser or mobile device and cbabji servers is encrypted using industry-standard TLS 1.2 or higher. The padlock icon visible in your browser address bar confirms that your connection to cbabji is encrypted.
- Password Hashing: cbabji never stores your account password in plain text. Passwords are processed using a cryptographic one-way hashing algorithm with salting, meaning that even in the unlikely event of a data breach, your plain-text password cannot be recovered from the stored hash.
- Access Controls: Access to systems containing player personal data is restricted to cbabji staff who have a legitimate need to process that data in the performance of their duties. All staff with access to sensitive systems undergo security training and are bound by confidentiality obligations.
- Two-Factor Authentication: cbabji offers two-factor authentication (2FA) via one-time password (OTP) for account login. Players are strongly encouraged to enable this feature to add an additional layer of protection to their cbabji account.
- Intrusion Detection & Monitoring: cbabji's platform infrastructure is monitored continuously for unusual access patterns, attempted intrusions, and other security anomalies. Automated alerts and manual review processes are in place to respond to potential security incidents promptly.
- PCI-DSS Compliance for Payment Data: Payment card data submitted for Visa and Mastercard transactions is processed exclusively by third-party payment processors that are certified as compliant with the Payment Card Industry Data Security Standard (PCI-DSS). cbabji does not store raw card numbers on its own systems.
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, cbabji will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.
Data Retention Periods
cbabji retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation / dispute resolution |
| KYC identity documents | Duration of account + 5 years after closure | AML compliance / regulatory requirement |
| Transaction records | 7 years from transaction date | Financial record-keeping obligation |
| Gameplay & betting logs | 3 years from session date | Dispute resolution / responsible gaming |
| Support communications | 3 years from last interaction | Quality assurance / dispute resolution |
| Technical & device logs | 12 months from collection | Security monitoring / fraud prevention |
| Marketing consent records | Until consent is withdrawn + 2 years | Compliance with consent obligations |
Once the applicable retention period has elapsed, cbabji will securely delete or permanently anonymise the relevant personal data. Anonymised data that cannot be used to identify any individual may be retained indefinitely for statistical and analytical purposes.
Your Privacy Rights
As a cbabji player, you hold the following rights with respect to your personal data. cbabji is committed to honouring these rights promptly and without undue restriction.
- Right of Access: You have the right to request a copy of the personal data that cbabji holds about you, together with information about how that data is being processed. Requests will be fulfilled within 30 days of verification of your identity.
- Right to Rectification: If any personal data held by cbabji about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic profile details directly through your cbabji account settings, or contact support for assistance with data that cannot be self-edited.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent (and no other legal basis exists), or where the data has been processed unlawfully. Please note that cbabji may be required to retain certain data to comply with legal obligations even after a deletion request — in such cases, we will clearly explain what data must be retained and why.
- Right to Restriction of Processing: You may request that cbabji restricts the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
- Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, machine-readable format and to transmit that data to another service provider.
- Right to Object: You have the right to object to cbabji processing your personal data on the basis of legitimate interests. You also have an unconditional right to object to the processing of your data for direct marketing purposes at any time.
- Right to Withdraw Consent: Where cbabji processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
To exercise any of the rights listed above, please contact the cbabji privacy team using the support email address displayed in the footer of this page. cbabji will acknowledge your request within five business days and will respond in full within 30 days. In complex cases, this period may be extended by a further 30 days, with written notification of the extension provided to you.
Contacting Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way cbabji processes your personal data, please contact the cbabji support team. Our support email address is displayed as plain text in the footer of this page — please do not attempt to use a mailto link, as the address is intentionally rendered as plain text only.
When contacting us about a privacy matter, please include the following information to help us handle your request efficiently:
- Your full registered name and cbabji username
- The email address associated with your cbabji account
- A clear description of your request or concern
- Any relevant reference numbers (e.g., transaction IDs, support ticket numbers)
cbabji's support team operates during Bangladesh Standard Time (BST, UTC+6) business hours. Responses to privacy-related enquiries are typically provided within four business hours for urgent matters (such as suspected unauthorised account access) and within five business days for standard requests.
Policy Updates: cbabji reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made to this policy, registered players will be notified via email and a notice will be displayed on the cbabji platform for a minimum of 30 days following the update. The date of the most recent revision is always displayed at the top of this page. Continued use of the cbabji platform after a policy update constitutes acceptance of the revised Privacy Policy.
Your Data Is Safe — Now Enjoy the Platform
Now that you understand how cbabji protects your privacy, explore our full range of games and betting markets. 18+ only. Please play responsibly.
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